Frequently Asked Questions

What does Pooldi offer?

Pool equipment — cleaners, pumps, filters, lighting, covers, and water care — plus services including maintenance plans, installation, and repair.

Do you service my area?

We are based in Harker Heights, Texas and serve the surrounding area. Contact us to confirm coverage for your address.

How do maintenance plans work?

Choose Basic, Standard, or Premium. We visit on a set schedule to test water, clean, balance chemicals, and inspect equipment — so you can just enjoy your pool.

Do you install equipment bought elsewhere?

Yes. Our certified technicians can install most major-brand equipment, though we recommend Pooldi-supplied gear for the best warranty support.

What is your response time for repairs?

We aim to schedule repair visits within a few business days, with priority scheduling for Premium plan members.

How do I get a quote?

Email support@pooldi.com or call +1 315 554 9782 with your pool details and we will send a tailored quote.